On January 25th I submitted the following ticket to Belkin's tech support regarding my KVM switch:
Problem: A few days ago I bought a Belkin OmniView KVM switch (F1DD102U) so I can toggle between my workstation and my Mac. According to the specifications, the switch supports resolutions up to 1600x1200 @ 60Hz.
Both the workstation and the Mac have DVI outputs and are configured to run at that resolution. However, there's a lot of flicker on the screen (HP L2035 20" LCD). It's especially annoying when using dotted lines or when the screen is black (screen blanker, DVD viewing).
There's no flicker when using 1280x1024 @ 60Hz. I've now tried several DVI cables including the official Belkin KVM USB/DVI/Audio ones. Same thing. There's also no flicker when I connect either computer directly to the screen.
Today (January 30th) I receive the following mail from Belkin:
Thanks for contacting Belkin. Try turning adjusting your refresh rating. For further assistance please contact our technical support hotline.
Now I'm left wondering: What exactly is a "refresh rating" and how do I "turning adjust" it? I guess I need to contact Belkin's technical support hotline for further assistance. Because techsupp@belkin.com clearly isn't it...
sigh
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